**What services does Backable offer?**

We offer a range of community-focused transportation services. These include scheduled rides for safe, flexible trips, efficient work transportation for employees, non-emergency medical transportation for timely healthcare access, and essential errands service which covers tasks such as grocery shopping, picking up prescriptions, and attending appointments.

**How do I contact Backable for a service inquiry?**

We prioritize collecting lead/inquiry details via email for a timely, personalized follow-up. When you contact us, you can provide your name, email, contact number, preferred communication method, the service you're interested in, the days and times you need the service, your reason for needing the service, and the best time for us to contact you. While email is our preferred method of contact, you can also reach out through our website form or phone.

**What sets Backable apart from other transportation services?**

Backable is a mission-driven transportation provider. We prioritize reliable, time-sensitive trips for healthcare, work, and basic needs, with a primary focus on serving residents in need of dependable access for employment, appointments, and essential errands. Our service is always empathetic, and we have a strong community partnership focus.

**What is Backable's payment and refund policy?**

Our payment and refund/deposit policies will be discussed with you by a team member after you make an inquiry. We honor free cancellations unless otherwise specified. We do not engage in pressure sales and always respect your privacy.

**Where does Backable provide its services?**

Backable is based in Lynchburg, SC (zip 29080) and extends its services to the surrounding communities. For further details on our service area, you can email us or use your preferred method of communication.

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