**What products does Butterfly Memories offer?**

We specialize in providing comfort and support to those experiencing loss, with our main offerings being personalized memorial keepsakes, custom jewelry, and grief support gifts. These are all designed with deep empathy and supportive guidance, with the intention to help you keep your loved ones' memories close each day.

**How can I personalize a Butterfly Memories keepsake or jewelry?**

Personalization is at the heart of our service. Once you've chosen your preferred product, you can provide us with the details of your personalization request through our Contact Us form on our website. These may include specific engravings, choice of materials, or custom designs.

**What is the process for ordering from Butterfly Memories?**

First, visit our website and browse through our range of memorial keepsakes, custom jewelry, and grief support gifts. Once you've chosen a product, you can share your personalization requirements, your timeline, and other key decision factors through our Contact Us form. We'll then get back to you with a timely, personal reply to discuss further details.

**What are the payment and refund policies at Butterfly Memories?**

All payments are made through our online store. For custom work, the scope and choices will be explained via the contact form. Our refund policy is based on the level of product customization. We maintain strict confidentiality and respect your privacy throughout the process.

**Does Butterfly Memories ship products internationally?**

We are based in Riverdale, IL 60827, and primarily ship across the US. However, some of our products are available for remote delivery. For more specific information about shipping, please Contact Us through our website.

Missing Her Memories Mug

When Love is a Dream Matte Photo 

Personal Memories Journal Matte

Butterfly Memories: Personalized memorial gifts for comfort and remembrance.

Butterfly Memories

About Us

Products & Services

Missing Her Memories Mug

When Love is a Dream Matte Photo

Personal Memories Journal Matte

Frequently Asked Questions

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