**What services does Byond The Tears provide?**

Byond The Tears provides grief education and support for a variety of unrecognized and ambiguous grief such as identity/role loss, estrangement, health and financial losses, life transitions, and bereavement. Our services include offering an eBook with stories, prompts, self-affirmations, and practical guidance, hosting workshops and seminars that involve role-play practice and skills for naming grief, and fostering community through membership that provides ongoing learning and live discussions. We also offer optional faith resources such as scripture pairings and reflection guides upon request.

**Who does Byond The Tears serve?**

We serve individuals from youth to older adults who are navigating hidden grief. This includes faith communities, caregivers, and groups seeking practical, culturally aware support. Our aim is to provide a safe and supportive environment where people can understand, identify, accept, and adapt to grief.

**How can I contact Byond The Tears?**

You can contact us through our website form, phone, or email. Our preferred method of contact is through our website at https://byondthetears.com. We provide services virtually nationwide, with in-person events available by request.

**What kind of information does Byond The Tears collect during intake or contact?**

During intake or contact, we collect your name, email, phone number, and preferred method and time of contact. We also ask for a brief description of what brings you here today, whether you're seeking help for yourself or a group, your preferred format of support (eBook, workshop, one-on-one guidance, faith-aligned options), any sensitive topics to avoid or accommodations needed, and for groups, information about size, setting, goals, and ideal dates.

**What are the policies and care boundaries of Byond The Tears?**

We are committed to providing education, peer-style support, and resources. However, we must clarify that we are not a crisis line, therapy, or medical care and do not provide diagnosis or clinical advice. If someone is at risk of harm or in crisis, we direct them to emergency services or 988 (U.S.) and notify a trusted adult or clinician. We are privacy-minded and share only what’s needed to support your goals, keeping your information confidential.

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Byond The Tears

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