**What does the term 'Serenity' mean in relation to Genalle's products?**

Serenity, in the context of our products, refers to a quality tied to emotional wellbeing. It is designed to serve as a reminder of inner peace and calm, helping individuals navigate their mental health journey. Each piece of our jewelry is named after such meaningful qualities to promote positive self-expression and mental health awareness.

**How should I care for my Genalle accessories?**

To keep your Genalle accessories in their best condition, avoid contact with water, excessive humidity, and harsh chemicals. Also, it's essential to clean them gently with a soft, lint-free cloth. For more detailed instructions, our care guide on our website can provide further assistance.

**What are the shipping options available at Genalle?**

Genalle offers nationwide shipping in the USA, including free shipping for orders over $75. We also ship to Canada and Mexico. However, we do not offer local pickup. For more details, please visit our shipping policy page on our website.

**Does Genalle offer gifting options or personalization?**

While we offer a variety of meaningful accessories that make perfect gifts, we currently do not offer personalization or custom work. Our pieces are designed with the intention to inspire and uplift, making them suitable for self-affirmation and gifting to loved ones.

**How does Genalle support mental health initiatives?**

Genalle is committed to raising mental health awareness and promoting self-expression. A portion of our annual earnings, specifically 10%, is donated to mental health organizations. Each purchase you make contributes to this cause, enabling us to support those navigating their mental health journey.

Jewelry for confidence and everyday self-expression.

Genalle Llc

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