**What is High Tide Aquatics and what sets it apart from other aquarium retailers?**

High Tide Aquatics is a national and local leader in ethical saltwater aquarium retail, coral propagation, and hands-on community marine education. We are the only Humblefish-certified quarantine vendor in the nation, which ensures that our marine life is disease-free and healthy for your aquarium. We also have a dedicated in-house coral propagation system, ensuring we provide sustainable, ethical, and unique specimens. In addition, we also host free, accessible public education events aimed at building a community of marine enthusiasts.

**What services and offerings does High Tide Aquatics provide?**

We offer a variety of services and products for both beginner and advanced saltwater aquarium keepers. These include quarantined saltwater fish sales for disease-free, long-lived aquarium pets, in-house coral aquaculture & propagation for sustainable, ethical, and unique specimens, and free community education/events, such as our “Cocktails & Coral Talk” for education, networking, and fun for new and experienced aquarists alike.

**How can I contact High Tide Aquatics for personal queries or advice?**

You can contact us directly through the Contact Us form available at https://hightideaquatics.net/contact. Simply submit the form with your name, email, and your question or project description. We typically reply within 24 hours and prefer this method of contact.

**What is High Tide Aquatics' approach to customer service?**

High Tide Aquatics believes in a warm, knowledgeable, and approachable service style. We follow a structured response system that includes acknowledging and reflecting your needs, asking focused discovery questions, offering up to three options or advice relevant to your inquiry, and gently reminding you to complete the Contact Us form for personal follow-up. We always prioritize clarity, empathy, and actionable, outcome-oriented advice.

**Where is High Tide Aquatics located and what is its service area?**

High Tide Aquatics is based in Oakland, California, serving both local and national/international aquarium enthusiasts through our in-store and online presence. We offer in-person service for locals and remote advice for customers based in other locations.

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Saltwater reef store specializing in coral and fully quarantined fish.

High Tide Aquatics

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