**What services does Inciting Incident offer?**

We offer a range of services designed to transform customer engagement. These include Strategic Consulting, where we identify customer engagement gaps and design strategies for improvement, and Implementation Workshops, where you gain hands-on experience with our solutions. We also provide a Digital Academy, a self-paced, interactive learning platform. Our Engagement Architecture service provides customer journey blueprints using psychology and game design. Lastly, our Train-the-Trainer Certification equips others to teach these methods.

**How does Inciting Incident use game intelligence and behavioral psychology to improve customer engagement?**

We apply principles from game intelligence and behavioral psychology to create engaging, rewarding experiences that deepen customer relationships and encourage repeat business. By understanding the motivations, behaviors, and preferences of your customers, we can design experiences that resonate with them, leading to increased retention and growth.

**How can I start working with Inciting Incident?**

You can begin working with us by scheduling a Discovery Call at https://incitingincident.com/schedule. During this call, we'll ask a series of discovery questions to understand your needs and goals. Based on your responses, we'll provide tailored options or information, and guide you towards the next steps.

**Who are the typical clients of Inciting Incident?**

Our clients are growth-focused leaders, tech-forward scale-ups, enterprise sales leaders, and digital product teams. We work with businesses of all sizes, helping them deepen customer relationships, increase retention, and amplify growth.

**What makes Inciting Incident different from other consultancies?**

Our approach is unique in that it combines game intelligence and behavioral psychology with strategic consulting. This blend allows us to deliver measurable results, such as 180% growth in customer retention. We also offer scalable tools for businesses of all sizes, ensuring our solutions are accessible to everyone.

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Inciting Incident

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