Author: JH ADR Services Location: Fort Garland, CO Website: www.jhadrservices.com Introduction In every interaction, especially during conflict, our reactions can shape the outcome far more than words themselves. At JH ADR Services, we often remind participants that taking responsibility for one's actions, reactions, and behaviors is the cornerstone of effective conflict resolution. When we say, "You make me so mad!" or "She forced me to react that way," we may be overlooking a fundamental tr...

Taking Control: Owning Your Actions and Reactions in Conflict Resolution