**What services does Key2MIA offer?**

We offer a range of services that include curated walking tours in Miami and Broward, custom travel itineraries, virtual or local themed experiences, group and corporate travel options, as well as specialty events or activations. 

**How can I book a tour or experience with Key2MIA?**

You can book a tour or experience by contacting us through our website form at www.key2mia.com/contact. This is our preferred contact method. However, you can also reach us via email at getkey2mia@gmail.com. 

**What information do I need to provide when booking a tour or experience?**

When booking a tour or experience, we collect your name, email, phone (optional), preferred tour/experience, desired travel dates, and any special requests or private group information. 

**What is Key2MIA's payment and cancellation policy?**

Payment is due at the time of booking, and while deposits are transferable, they are non-refundable. We require written confirmation for all bookings, and we never confirm bookings until they have been reviewed by our team. 

**Are Key2MIA's tours and experiences inclusive and respectful of all cultures?**

Absolutely! We pride ourselves on our inclusivity and respect for all cultures. We strive to showcase the authentic heart of South Florida, including the stories and neighborhoods that make the region unique. We welcome everyone to explore and experience the richness of our region.

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