Virtual Assistance

Email management and inbox organization Calendar management and scheduling Meeting preparation (agendas, minutes, follow‑ups) Document creation, formatting, and editing Data entry and database management File organization (Google Drive, OneDrive, Dropbox) Responding to customer inquiries Managing support tickets Creating scripts for calls or emails CRM updates and client record maintenance Basic graphic creation (Canva posts, flyers) Creating SOPs (Standard Operating Procedures) Workflow setup and optimization Vendor research and coordination Preparing reports and summaries Light bookkeeping support (invoicing, expense tracking) Drafting professional correspondence Preparing presentations Managing confidential documents Invoice creation and follow-up Payment tracking Budget spreadsheets Expense categorization Troubleshooting basic tech issues Creating forms, surveys, and automations Managing online portals Updating CRM or donor management systems