**What services does Simple Healthcare, NP in Family Health, PLLC offer?**

We offer a wide range of healthcare services, including general wellness care, mobile lab draws, and at-home STI testing kits. Our goal is to provide inclusive, discreet, and culturally competent care. If you're interested, you can book any of our services using this link: [Book Here](https://consumer.scheduling.athena.io/?locationId=30259-1).

**What are the telehealth eligibility criteria?**

Our telehealth services are currently available for residents of New York State. If you are a resident, we can proceed with booking. If you're from outside New York, we are actively expanding our services and can notify you when they become available in your area.

**What are the callback windows for the team?**

Our team is available for callbacks from Monday to Friday, 8:00 am to 4:00 pm Eastern Standard Time, and on Saturdays from 10:00 am to 2:00 pm EST. If you would like to schedule a callback, please fill out this form: [Callback Form](https://forms.gle/wb8Zp9B3dgEAvvH56). Please look out for a call from (888) 674-2742, and remember, our outreach is always discreet.

**What should I do if I need healthcare services but I'm outside New York?**

We're currently working on expanding our telehealth services beyond New York. In the meantime, we'd be happy to notify you when our services become available in your area. Please fill out this form and we'll reach out when we're ready to serve you: [Outside NY Form](https://forms.gle/1a34BdN8u5deutD39).

**How does Simple Healthcare, NP in Family Health, PLLC ensure privacy and safety?**

Your privacy and safety are our top priorities. Our outreach is discreet, and our at-home STI testing kits ship unmarked for your privacy. However, please note that we do not provide emergency care. If you have urgent symptoms, we advise you to seek urgent care or visit an ER. For general wellness and health information, we're here to help. You can book a consultation with us here: [Book Now](https://consumer.scheduling.athena.io/?locationId=30259-1).

virtual telehealth access to HIV prevention (oral and long acting injectable PrEP)

Tele-PrEP

Inclusive, discreet sexual health and integrative primary care for New Yorkers.

Simple Healthcare, NP in Family Health, PLLC

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