Why Workflow Problems Rarely Live in One System When a business process starts breaking down, the most visible system often gets blamed first. The CRM is missing information. The project management tool is not triggering the right task. A spreadsheet keeps getting out of sync. An automation fails. Someone concludes that the software needs to be configured differently or replaced. Sometimes that is the problem. Often, though, the visible issue is only one part of a workflow that crosses severa...

Why Workflow Problems Rarely Live in One System

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