Recently, I had an exchange with a founder—let's call her Olivia—that completely elevated how I see this work and affirmed why I do it. In real time, I could feel Olivia’s strain, and although she knew exactly what she needed, she was drowning in the weight of not having it. Olivia, who is probably a natural-born “fixer”, reached out to me looking for a Fractional COO. As I said, she knew exactly what she needed, and she spelled it all out to me in detail. She needed delivery operations overs...

The Buffer that Frees You

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