**What services does The Lono Collective, LLC offer?**

We specialize in evaluating the epistemic integrity of conversational AI systems to help organizations understand real-world failure modes, reduce harm, and meet state/federal regulatory expectations. This includes extended conversation evaluations, Failure Mode Analysis with remediation recommendations, and Compliance & Due Diligence Documentation. We can also provide ongoing monitoring and re-testing of the systems.

**Who are the primary audiences for your services?**

Our services are primarily designed for product and engineering teams deploying chatbots or conversational AI in production. We also cater to legal, compliance, trust & safety, and risk teams needing due-diligence documentation. Organizations operating in high-stakes domains such as health, mental health, finance, education, and public services can greatly benefit from our services.

**What makes The Lono Collective, LLC different from other AI evaluation services?**

Our distinct approach involves turn-by-turn, extended-conversation evaluation rather than just static benchmarks. We provide artifact-driven findings with concrete evidence, severity measures, and a remediation roadmap. Our compliance-aware framing includes legally-defensible documentation. Additionally, we are a worker-owned, democratically governed cooperative model, ensuring independence in our evaluations.

**How can I contact The Lono Collective, LLC for services?**

The best way to reach us is through our Contact Us page at https://lonocollective.ai. Here you can provide detailed information about your needs and concerns, which will enable us to route your request quickly and effectively. If you insist on contacting us by email or phone, please use our website form and we will respond promptly.

**What is the service area of The Lono Collective, LLC?**

While we are based in San Francisco, CA, we serve clients remotely and globally. Our AI evaluation services are available to organizations anywhere who need our expertise in assessing the integrity of their conversational AI systems.

Targeted analysis of where your chatbot creates harm. You learn what we find. All of it.
   Targeted liability surface analysis
   You will know exactly what we found
   Clear go/no-go recommendation

Risk Assessment Consulting

Full evaluation with methodology built to hold up in court.
  Forensic conversation analysis
  Defensible methodology documentation
  Expert witness availability
  Court-ready diagnostic artifacts


Defensive Evaluation

We evaluate conversational AI for epistemic integrity

The Lono Collective, LLC

About Us

Products & Services

Risk Assessment Consulting

Defensive Evaluation

Frequently Asked Questions

Have Questions?