**What services does The Prototype offer for interior design firms?**

We offer a variety of services to help boutique and luxury interior design firms thrive. Our key offerings include Concierge Operations Support, which encompasses systems, onboarding, and back office support. We also provide Lead & Client Communication Management, ensuring consistent follow-ups, client engagement, and gifting. Additionally, we offer Designer Education & Resources through our courses, templates and workshops. The ultimate goal is to provide structure and strategy to enhance your creativity and client experience.

**How does the onboarding process work at The Prototype?**

Once you've chosen to work with us, we streamline the onboarding process through Dubsado, our chosen software for agreements and onboarding. This allows us to ensure a smooth transition for your operations. Before you start, we will also have a detailed intake process to understand your project needs and what you hope to achieve. This positions us to best serve your business needs.

**What package options does The Prototype offer?**

We offer several package options to suit the different needs of interior design firms. Our packages include The First Sketch, which is a trial package; Designer Foundations, our monthly core offering; and Scale & Refine, a full-service growth package. Each package is designed to provide relationship-driven, strategic, and systemized support for your business.

**What are the payment policies at The Prototype?**

Our policy is that packages are locked in monthly, with a 30-day written notice required for any changes or cancellations. If you commit to a longer duration, we offer discounts for 6- and 12-month commitments. Invoices are managed via autopay and all terms are detailed in the service agreement. In terms of refunds or changes, a 30-day notice is required.

**How can I apply to work with The Prototype?**

We would love to work with you. You can apply by visiting our website at https://www.theprototype.net/apply. There, you will find an in-depth intake form to help us understand more about your business and needs. If you have any further questions, you can also email us at porsche@theprototype.net.

Concierge support for interior designers: systems, strategies & smooth scaling.

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