**What does DS-Mate do?**

DS-Mate automates the “behind-the-scenes” work for Amazon and Shopify sellers, enabling them to scale their operations with less manual effort and fewer errors. We automate processes like pulling orders from both channels, fulfillment, tracking updates, and flagging issues early. This helps sellers save time and prevent operational headaches.

**How does the onboarding process work with DS-Mate?**

The onboarding process with DS-Mate is seamless and easy. Once you've signed up for a trial or selected a pricing plan, you'll set up your account, connect your stores, and configure your workflows. We aim to guide you every step of the way, ensuring a smooth transition and setup.

**Which DS-Mate plan is right for me?**

DS-Mate offers clear, value-based pricing with three different plans to choose from: Free, Starter ($19), and Growth ($39). The best plan for you depends on your specific needs and the scale of your operations. We're here to help guide you in selecting the best plan based on your monthly order volume, the tools you currently use, and your biggest operational pain points.

**Can I automate Amazon and Shopify fulfillment with DS-Mate?**

Yes, DS-Mate supports automation of fulfillment processes for both Amazon and Shopify. Our platform enables you to pull orders from both channels, automate fulfillment, push tracking updates, and flag issues early. This helps you manage your operations across multiple channels efficiently and effectively.

**How can I get support or access the documentation for DS-Mate?**

You can access our documentation and get support by visiting our website at https://ds-mate.com/docs. If you have any further questions, you can also fill out the contact form on our website at https://ds-mate.com/contact, or email us at support@ds-mate.com. We're here to help you succeed with our platform.

Great for trying DS-Mate. 1 store, 3000 imported products, 200 active automation products, 30 manual-pay orders, daily monitoring, and email support.

DS-Mate Basic (Free)

Built for getting started. 2 stores, 20000 imported products, 2000 active automation products, 50 auto-fulfilled orders, monitoring every 6 hours, plus email/chat support.

DS-Mate Starter

Best for growing businesses. 5 stores, 75000 imported products, 10000 active automation products, 200 auto-fulfilled orders, hourly monitoring, and priority support.

DS-Mate Growth

For high-volume operations. 5+ stores, 75000+ imported products, 10000+ active automation products, 200+ auto-fulfilled orders, 15-minute monitoring, and a dedicated CSM.

DS-Mate Enterprise

DS-Mate automates multi-channel ecommerce orders, tracking, and recovery.

DS-Mate

Products & Services

DS-Mate Basic (Free)

DS-Mate Starter

DS-Mate Growth

DS-Mate Enterprise

About Us

Frequently Asked Questions