**What services does Heart & Hand Courier Services LLC provide?**

We provide dependable, professional, and compliant courier services, specializing in time-sensitive and confidential deliveries for healthcare providers and local businesses. Our key offerings include same-day and scheduled deliveries, HIPAA-aware delivery for sensitive and confidential materials, and local & regional courier services covering Auburndale, Polk County, and nearby communities.

**How can I request a delivery quote from Heart & Hand Courier Services LLC?**

You can request a delivery quote by emailing your delivery details to lauriegreen2019@gmail.com. It would be helpful to include your name, email, phone (if possible), company/institution (if relevant), and a description of the delivery (type, pickup/drop-off details, timing, and special requests).

**How does Heart & Hand Courier Services LLC handle medical specimen and confidential document deliveries?**

We specialize in HIPAA-compliant delivery of sensitive and confidential materials. Our expertise in healthcare logistics ensures that medical specimens and documents are handled with utmost care and confidentiality, complying with all HIPAA guidelines.

**What is Heart & Hand Courier Services LLC's payment and refund policy?**

Payment for our services is due upon delivery unless otherwise arranged in advance. We provide custom quotes based on route, timing, and service requirements. If you need to reschedule our services, this is possible if we are notified before dispatch. Please note that we do not offer refunds after a successful delivery.

**What are the service areas of Heart & Hand Courier Services LLC?**

We're based in Auburndale, FL 33823, and our services cover Polk County and surrounding regions. Please note that our services are currently in-person and local only.

Heart & Hand Courier Services LLC delivers reliable and efficient logistics solutions.

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