**What kind of IT services does Prime Time IT offer?**

We provide a range of IT services intended to empower small businesses and residents in Mount Pleasant, MI and neighboring communities. Our services include break-fix IT support for immediate computer and network problems, managed service plans for proactive monitoring and enterprise-grade cybersecurity, and both on-site and remote troubleshooting.

**What differentiates Prime Time IT from other IT solutions providers?**

At Prime Time IT, we pride ourselves on transparent flat-rate pricing, with no rate increase for nights or weekends. We are always available to support you and offer big-business expertise with a friendly, small-town approach. We aim to make tech support approachable and affordable.

**How can I contact Prime Time IT for support?**

You can reach us via phone, email, or by completing the web form on our contact page at https://primetimeitmi.com/contact. We strive to respond promptly and provide personalized follow-up to address your IT needs.

**What is the payment policy for Prime Time IT's services?**

For our break-fix IT support, payment is due upon receipt of the services rendered. If you opt for a managed service plan, a contract is required. By remitting payment, you acknowledge acceptance of the completed work and agree to our terms.

**Where does Prime Time IT provide its services?**

We are based in Mount Pleasant, MI and serve a 30-mile radius, offering both remote and on-site support as per your needs and schedule.


Our managed services, includes:
Remote Assistance software
Automated OS patching
Automated patching of many popular applications
Endpoint Detection & Response
Security Event & Information Management

Managed Workstation - Basic

Hourly rate for on-site service to a residential customer.

Residential On-site Support per hour

Provides IT Managed Services & break-fix to local small businesses and residents

Prime Time It

About Us

Products & Services

Managed Workstation - Basic

Residential On-site Support per hour

Frequently Asked Questions

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